Shipping policy

- Shipping Countries -

We currently offer International Shipping to the following countries: Australia, Canada, Indonesia, Malaysia, Qatar, Singapore, Taiwan, Thailand, the United Kingdom, United States.

*If you would like to request shipping in countries that are not listed, please feel free to contact us. [Contact Us]

- Shipping Rate –

Shipping rates will vary depending on the country according to each international shipping service. Accurate delivery shipping prices are calculated during the checkout process.

- Dispatch Time -

All paid orders will be dispatched within 2-5 business days (except weekends and holidays).

- Shipping Time -

e-Packet Shipping time: 7-14+ Days
EMS Shipping time: 3-7+ Days
UPS Worldwide Express Saver: Shipping time: 5-10+ Days
DHL Express Worldwide Shipping time: 3-5+ Days

- About Taxes and Customs Fees –

The costs of any taxes and customs fees from delivery are the responsibility of the customer. We will NOT be held financially or legally responsible.

*Please note that you may need to pay remote area surcharges upon delivery if you live in areas that are not covered by the normal service area of the shipping zone area.

**Free shipping covers L&L Paws delivery fees, however, any Taxes and Customs Fees are the responsibility of the customer.

- Shipping Rate -

Australia
DHL Express Worldwide $37.00 AUD
EMS $35.00 AUD
e-Packet $15.00 AUD
e-Packet Free Shipping Rates for any orders of more than $125.00 AUD

Canada
DHL Express Worldwide $42.00 CAD
EMS $34.00 CAD
UPS Worldwide Express Saver $29.00 CAD
UPS Free Shipping Rates for any orders of more than $135.00 CAD

Indonesia
DHL Express Worldwide Rp 359,000.00 IDR
EMS Rp 243,000.00 IDR
e-Packet Rp 128,000.00 IDR
e-Packet Free Shipping Rates for any orders of more than Rp 1,326,000.00 IDR

Malaysia
DHL Express Worldwide RM 105.00 MYR
EMS RM 70.00 MYR
e-Packet RM 37.00 MYR
e-Packet Free Shipping Rates for any orders of more than RM 390.00 MYR

Qatar
DHL Express Worldwide $48.00 USD

Singapore
DHL Express Worldwide $32.00 SGD
EMS $22.00 SGD
e-Packet $11.00 SGD
e-Packet Free Shipping Rates for any orders of more than $117.00 SGD

Taiwan
DHL Express Worldwide $660.00 TWD
EMS $380.00 TWD
e-Packet $260.00 TWD
e-Packet Free Shipping Rates for any orders of more than $2,700.00 TWD

Thailand
DHL Express Worldwide ฿790.00 THB
EMS ฿532.00 THB
e-Packet ฿280.00 THB
e-Packet Free Shipping Rates for any orders of more than ฿3,350.00 THB

United Kingdom
DHL Express Worldwide £25.00 GBP
EMS £20.00 GBP
UPS Worldwide Express Saver £17.00 GBP
UPS Free Shipping Rates for any orders of more than £80.00 GBP

United States
DHL Express Worldwide $31.00 USD
EMS $30.00 USD
UPS Worldwide Express Saver $22.00 USD
UPS Free Shipping Rates for any orders of more than $100.00 USD

- 送料・配送・お届けについて -

送料:日本国内送料一律 200円 3300円以上のご購入で送料無料!
配送業者:日本郵便
お届け:お支払い確認後2~7営業日以内に発送いたします。

※ご注文商品の量などにより、変更が必要な場合はこちらからご連絡させていただきます。
※場合によっては、配送業者を予告なく変更する可能性もありますので、予めご了承ください。