Shipping policy

※日本国内の配送ポリシーは英語文の後にございます

We mainly use DHL Express Worldwide Shipping services. However, we also offer e-Packet, EMS, & UPS shipping services to some countries.

- Shipping Countries -

We currently offer International Shipping to the following countries:

  • Australia
  • Canada 
  • Indonesia
  • Malaysia
  • Qatar
  • Portugal
  • Singapore 
  • Taiwan
  • Thailand
  • United Kingdom
  • United States

*If you would like to request shipping in countries that are not listed, please feel free to contact us. [Contact Us

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Shipping rates will vary depending on country zones according to each international shipping service. Accurate delivery shipping prices are calculated during the checkout process.

[ e-Packet Shipping Rates ]

【Zone 1】1100yen (approx. $7.6 USD)
・Indonesia  
・Malaysia
・Singapole
・Taiwan
・Thiland

【Zone 2】1400 yen (approx. $9.7 USD)
・Australia
・Portugal

♢e-Packet Shipping time: 7-21+ Days

♢e-Packet Dispatch time: All paid orders will be dispatched within 2-5 business days (except weekends and holidays).

♢e-Packet Free Shipping Rates for any orders of more than ¥11000(approx. $76.4 USD) for Indonesia, Malaysia, Singapore, Taiwan, Thailand, and Australia!

[ EMS Shipping Rates ]

【Zone 1】1600 yen (approx. $11.1 USD)
・Taiwan

【Zone 2】2200 yen (approx. $15.3 USD)
・Indonesia  
・Malaysia
・Singapole
・Thiland

【Zone 3】3500 yen (approx. $24.3 USD)
・Portugal

♢EMS Shipping time: 3-14+ Days

♢e-Packet Dispatch time: All paid orders will be dispatched within 2-5 business days (except weekends and holidays).

[ UPS Shipping Rates ]

【Zone 5】2600 yen (approx. $18.1 USD)
・Canada  
・United States 

【Zone 6】2400 yen (approx. $16.7 USD)
・United Kingdom 

♢UPS Worldwide Express Saver: Shipping time: 5-14+ Days

♢UPS Worldwide Express Saver: Dispatch time: All paid orders will be dispatched within 1-3 business days (except weekends and holidays).

♢UPS Free Shipping Rates for any orders of more than ¥14000(approx. $97.2 USD) for Canada, United States & United Kingdom!

    [ DHL Shipping Rates ]

    【Zone 1】2800 yen (approx. $19.4 USD)
    ・Taiwan

    【Zone 3】3100 yen (approx. $21.5 USD)
    ・Indonesia  
    ・Malaysia
    ・Singapore  
    ・Thiland

    【Zone 4】3300 yen (approx. $22.2 USD)
    ・Australia  

    【Zone 5】3700 yen (approx. $25.7 USD)
    ・Canada  
    ・United States 

    【Zone 6】4000 yen (approx. $27.8 USD)
    ・United Kingdom
    ・Portugal

    【Zone 9】6000 yen (approx. $41.7 USD)
    ・Qatar 

    ♢DHL Express Worldwide Shipping time: 3-5+ Days

    ♢DHL Express Worldwide Dispatch time: All paid orders will be dispatched within 1-3 business days (except weekends and holidays).

    ♢DHL Free Shipping Rates for any orders of more than ¥18000(approx. $125 USD) for Qatar!

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    *Please note that you may need to pay remote area surcharges upon delivery if you live in areas that are not covered by the normal service area of the shipping zone area. 

    **Free shipping covers L&L Paws delivery fees, however, any Taxes and Customs Fees are the responsibility of the customer. 

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    ♢About Taxes and Customs Fees 

    The costs of any taxes and customs fees from delivery are the responsibility of the customer. We will NOT be held financially or legally responsible.

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    [ 送料について ]

    • 送料:日本国内送料一律 200円
         3900円以上のご購入で送料無料!

      ※ご注文商品の量などにより、変更が必要な場合はこちらからご連絡させていただきます。

    • 配送およびお届けについて
      配送業者:日本郵便
      お届け:お支払い確認後2~7営業日以内に発送いたします。
      ※場合によっては、配送業者を予告なく変更する可能性もありますので、予めご了承ください。