Shipping policy


*We only use DHL Express Worldwide Shipping services. Due to the current pandemic, we would like to make sure that your order reaches your home safely.

- Shipping Countries -

We currently offer International Express Shipping to the following countries:

  • Singapore
  • Australia
  • Canada
  • Germany
  • United Kingdom
  • United States
  • Romania
  • Italy
  • Qatar

*If you would like to request shipping in countries that are not listed, please feel free to contact us. [Contact Us

    - Shipping Rates -

    Shipping rates will vary depending on country zones according to Express Shipping (updated Mar 22, 2022).  

    ♢Shipping rates 

    【Zone 3】2800 yen (approx. $23.2 USD)

    【Zone 4】3000 yen (approx. $24.9 USD)

    【Zone 5】3400 yen (approx. $28.2 USD)
    ・United States 

    【Zone 6】3600 yen (approx. $29.9 USD)
    ・United Kingdom 

    【Zone 9】5500 yen (approx. $45.7 USD)

    ♢Discounted shipping rates
    for purchases of more than ¥6400 (approx $50 USD)

    【Zone 3】1800 yen (approx. $14.9 USD)

    【Zone 4】2000 yen (approx. $16.6 USD)

    【Zone 5】2400 yen (approx. $19.9 USD)
    ・United States  

    【Zone 6】2600 yen (approx. $21.6 USD)
    ・United Kingdom 

    【Zone 9】4000 yen (approx. $33.2 USD)

    ♦Free Shipping Rates for any orders of more than ¥14000(approx. $108 USD) for all countries listed above!

      *Accurate delivery shipping prices are calculated during the checkout process.

      *Please note that you may need to pay remote area surcharges upon delivery if you live in areas that are not covered by the normal service area of the shipping zone area. 

      *Free shipping covers L&L Paws delivery fees, however, any Taxes and Customs Fees are the responsibility of the customer. 

      - Shipping Time - 

      ・DHL Express Worldwide: 2-5 Days

      - Dispatch Time - 

      ・All paid orders will be dispatched within 1-3 business days (except weekends and holidays).

      - About Taxes and Customs Fees -

      The costs of any taxes and customs fees from delivery are the responsibility of the customer. We will NOT be held financially or legally responsible.


      - 送料について -

      • 送料:日本国内送料無料

      • 配送およびお届けについて